CommBank launches travel booking via CommBank app

CommBank launches travel booking via CommBank app

The latest CommBank iQ Cost of Living Insights Report shows that spending on travel experiences has increased. Spending rose by 4 percent over the past year, driven by a 16 percent annual increase in spending on online travel bookings.3

Travel is also the most popular type of savings goal customers set in the CommBank app.4

Customers who have a credit card that collects CommBank Awards points can pay with their points and reduce their own travel costs.

As part of a special introductory offer from Travel Booking, eligible CommBank Yello customers will receive 10 percent back in travel credit on every hotel booking.5

Recent Hopper research shows that price is by far the biggest motivator (72 percent) in Australian travellers’ decision to book where, followed by having a wide range of destinations to choose from (13 percent). Most Australian travellers (65 percent) say a best price guarantee is more important to them than any other reward, followed by free price predictions (33 percent).6

Dakota Smith, president and co-founder of Hopper, said: “Hopper is a leading travel platform that provides millions of travelers with a world-class booking experience.

“What sets Hopper apart is how it uses data to provide travellers with greater transparency, flexibility and savings when planning, booking and making their trips. To achieve this, the company has developed several unique data-driven solutions that address everything from price volatility to travel disruption. We’re excited to partner with CommBank to bring our innovative booking options to Australian users.”

Customers can choose from the following travel booking features:

  • A price prediction function that uses advanced algorithms and analyzes millions of data points7 to predict future flight prices and help customers choose whether to book now or wait;
  • An automatic price drop feature that automatically notifies customers of the price difference in a flight when they are told it is a good time to book. The price then drops over the following 10 days;8
  • A price monitoring feature that allows customers to check flight prices 24/7 and receive notifications when a good deal is available; and
  • With the Best Price Guarantee, customers who find a cheaper flight within 24 hours of booking will receive a voucher for the price difference.9

“We’ve made it easier for eligible customers to search across a multitude of domestic and international airlines and hotels to find some of the best deals. We’ve also integrated our customer recognition program, CommBank Yello, and our credit card awards program, CommBank Awards, into the app experience to make it easier for eligible customers to reduce their travel costs at checkout,” Meneguzzi said.10

Eligible CommBank credit and debit cardholders will also have access to international travel insurance if they meet certain criteria.11

Travel Booking complements other services available or accessible through the CommBank app, providing customers with more value, including telecommunications (More), electricity (Amber) and car buying services (Vyro and carsales).

About our collaboration with Hopper

  • CommBank Partners with Hopper