Shoppers face headaches due to supermarket card payment outage

Shoppers face headaches due to supermarket card payment outage

Shoppers face headaches due to supermarket card payment outage

The number of card payments at major high street retailers such as Asda, Sainsbury’s and petrol stations in the UK appeared to have collapsed this morning.

Customers reported being unable to pay for their groceries and gas.

“I’ve just been turned away from Sainsbury’s because they won’t accept card payments,” said Vanessa Meehan in Twickenham.

“Gas station also closed. Car is running on fumes and I need to get supplies.”

A sign hung in a Sainsbury’s store stating that customers had to pay for their groceries in cash.

The supermarket confirmed this morning that contactless payment was “temporarily unavailable”, but that the problem has now been resolved.

“This was due to an issue with our third-party payment provider,” a Sainsbury’s spokesperson told Sky News.

“We are accepting all payments as usual and continue to monitor the situation. We apologize for any inconvenience this may have caused.”

Asda also confirmed it was aware of the issue.

A Visa spokesperson confirmed that the company is aware that cardholders are experiencing issues making payments.

“While Visa’s systems are functioning normally, we are working with our partners to investigate,” they added.

As of 9:45 a.m. on Thursday, more than 600 people reported problems with Visa on DownDetector.

Mastercard said it was “aware of some issues with payment transactions at a number of merchants in the UK” and was working to gather more information.

“There are currently no indications that these issues are related to our network,” a spokesperson said.

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(c) Sky News 2024: Headache for shoppers as supermarket card payments hit by outage