Travelex, a foreign exchange brand, has launched a new Travelex Money Card (TMC) app, providing a simpler, more efficient and secure experience for customers worldwide.
Built from scratch and replacing the old TMC app, the new app has been redesigned for easier navigation and reduced complexity. Real-time wallet balances and recent transactions are now instantly available on the homepage, while currency transfers and TMC top-ups can be performed more easily than before. The app will also offer greater stability and reliability compared to its predecessor.
The app is the preferred channel for TMC customers: 250,000 Travelex customers regularly use a TMC and 80% of them use the app to manage their card.
The app allows customers to fully manage important aspects of their prepaid Travelex Money Card
This includes the ability to top up their TMC with up to 22 different currencies, check their transaction history and balance, and lock and unlock their card for instant protection. Customers can also view their card details, including their PIN code, through the app.
The app allows customers to check real-time exchange rates and add their card to Apple Pay and Google Pay wallets. The app is secured with facial recognition and Touch ID login options and offers dedicated phone help and support 24/7.
Customers can order foreign currency cash for home delivery or collection from a Travelex store (in the UK) or a Travelex or Travelex partner store (in Australia).
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Richard Wazacz, CEO of Travelex, said: “Customers rightly demand convenient access to their travel money and our prepaid TMC enables them to budget, exchange and spend travel money securely anytime, anywhere. Our new TMC app, redesigned from the ground up, now offers an even more streamlined experience and unlocks the full potential of the TMC.”
