Maryland Transit Administration riders can now upgrade the Transit app to the Royale version, which includes access to upcoming transit line departures, route maps, and vehicle tracking with the free subscription.
The transit smartphone app tracks the location of a passenger’s light rail, bus or subway and estimated arrival time. Royale lets passengers plan their trips days and weeks in advance, showing full schedules and departure times for each line, such as a trip from Johns Hopkins to Mondawmin Mall. The app’s GO feature guides users through their trips and offers the ability to customize emojis and nicknames.
Previously, Royale cost $5 per month or $24.99 per year, but became free in some cities due to partnerships with local transit agencies. Royale became free for MTA passengers on Wednesday and will remain so for the next three years.
Transit app users will receive a message when they open the app informing them of their free upgrade and granting them instant access to Royale.
“We’re always looking for new ways to improve the passenger experience and make our system even easier to use,” said Holly Arnold, Maryland’s public transit director, in a press release. “By providing free access to Transit Royale, we’re ensuring our riders have access to the best tools and features available. This is just one example of our commitment to innovation and excellence in public transit.”
In addition to these improvements, the MTA is installing a second antenna on each bus to allow for longer reporting intervals. This will help reduce the number of “ghost buses” – scheduled buses that fail to arrive or show up unexpectedly – and enable more accurate arrival predictions.
The MTA will improve station navigation for Metro subway users with an integrated wayfinding system that includes turn-by-turn directions to elevators, escalators and platforms.
By introducing QR code stickers at select bus stops in downtown Baltimore, riders can scan and quickly access bus arrival times online and live without having to use an app.
“Technology is constantly evolving and the agency will evaluate available options and opportunities that will improve the passenger experience for future contracts,” said Courtney Mims, an MTA spokeswoman.
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