Exclusive platform makes it easier to plan and track repairs and maintenance of catering equipment
ADDISON, Ill., August 28, 2024–(BUSINESS WIRE)–Unlimited Service Group, a group of local foodservice equipment repair providers, today announced the launch of USG Connect, an innovative new repair and maintenance management platform designed to streamline and simplify the repair and maintenance of commercial kitchen equipment.
USG Connect provides commercial kitchens with a complete solution for hassle-free and scalable equipment service. The exclusive platform offers a user-friendly digital experience that enables restaurants, hospitals, hotels and more to consolidate and manage their service requests in a single maintenance management system. Regardless of the size of the organization, USG Connect brings the power of over 35 trusted local service brands with more than 125 locations into a unified service experience for our customers, ensuring seamless and effective management of all foodservice equipment service requests on a user-friendly online platform.
The platform allows operators to effortlessly schedule and monitor food service equipment repairs and maintenance. Users can submit work orders for multiple locations at any time through USG Connect for free. The tool provides access to detailed real-time updates 24/7/365 so operators can stay informed of the status of their service requests. With robust, strategic insights, customers can understand exactly what’s happening with their food service equipment and make smarter decisions that save time and money.
“Our team is excited to launch USG Connect, our latest innovation. We believe service is best delivered in your hometown, and USG Connect enables restaurant owners and other commercial kitchen operators to manage their service needs across all of our unique local brands,” said Kristen Nowak, President of Field Service for Unlimited Service Group. “Our goal with USG Connect is to transform the way commercial kitchens manage their equipment installations, repairs and maintenance. It’s more than just a service platform, it’s a commitment to operational excellence.”
USG Connect is powered by Unlimited Service Group, a community of over 35 local service companies with over 1,600 manufacturer-trained technicians across North America. For more information about USG Connect or to see if your company qualifies for the platform, visit www.unlimitedservice.com/usg-connect.
About Unlimited Service Group
Unlimited Service Group is a community of over 35 commercial foodservice equipment installation, repair and maintenance providers who believe that service is best delivered in your hometown by local technicians and team members who provide expert service with differentiated access to parts and local inventory. Unlimited Service Group seeks to support its team members, customers and manufacturers by bringing the leading hometown brands into the group to facilitate the sharing of best practices and unite the group in areas that create real value for all. Wherever there is a problem with commercial foodservice or HVAC equipment, Unlimited Service Group is there to help.
For more information, visit https://www.unlimitedservice.com/.
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