If you’ve used the Cash App mobile payment service to send or receive money in the past six years, you may be entitled to a $2,500 cash settlement. A proposed settlement in a $15 million class action lawsuit alleges Cash App and its parent company Block failed to take adequate precautions to prevent unauthorized access to user accounts.
The plaintiffs in the lawsuit allege that Block and Cash App acted negligently when a former Cash App Investing employee accessed account data without permission in 2022 and when an unauthorized user accessed certain Cash App accounts in 2023 using reused phone numbers associated with the accounts.
If your personal information or Cash App account was accessed without your consent, or you were the victim of an unauthorized money transfer, you may be eligible for a payout of up to $2,500. Here’s what you need to know about the settlement and how to submit a claim form online or by mail. Plus, here’s what we know about the settlement payout date. For more information, read how to protect your personal and financial information on Cash App and what we know about the national public data breach.
Who is eligible to receive a payout under the Cash App settlement agreement?
You are eligible to submit an application form if you meet any of the following criteria from 23 August 2018 to 20 August 2024 according to the comparison page:
- You are a current or former Cash App or Cash App Investing customer and your personal information, Cash App account or Cash App Investing account has been accessed or obtained without your authorization.
- There have been unauthorized or fraudulent withdrawals or transfers of funds to or from your account.
- A problem occurred while troubleshooting a Cash App account or linked financial account.
How much money could I receive in Cash App settlement?
You could seek up to $2,500 for cash losses and $25 per hour to reimburse lost time up to 3 hours if you are eligible to participate in the proposed $15 million settlement. Cash losses include the cost of credit monitoring.
You can also make a claim for documented transaction losses. To claim a cash loss or transaction loss, you must provide third-party documentation.
How do I submit an application form and what are the submission deadlines?
If you are eligible to receive a Cash App withdrawal, you must submit a claim form by November 18, 2024. This means you must submit your claim online or mail it in with a postmark by that date.
If you have claims related to multiple Cash App accounts, list all information about your claims on a single claim form.
Here is the address for submission by mail:
Cash App Billing
Attention: Submission of claim forms
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
note: An older version of the form that you could mail in gave October 15, 2024 as the filing deadline. The new form shows November 18, 2024. In an email, the settlement administrator told CNET, “To be on the safe side, please stick with the October 15, 2024 deadline. It’s possible that the deadlines have recently changed.”
When is the payment date?
A final hearing to approve the Cash App settlement is scheduled for December 16, 2024. If approved, payments would be made after that date.
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