Cash App users have until November 18, 2024, to submit their claim for reimbursement for the data and security breach.
Cash App users could soon have cash transferred to their bank accounts.
In a settlement, the mobile payment service was ordered to pay $15 million in damages.
According to a class action lawsuit obtained by USA TODAY, plaintiffs sued Cash App Investing and Block Inc. because the companies “failed to exercise due diligence in securing and protecting consumer information.”
The lawsuit states that the December 2021 data breach resulted in “the unauthorized public release of the personal information of 8.2 million current and former Cash App Investing customers.”
In addition, a former employee gained access to Cash App users’ personal information during his employment and downloaded the data without the users’ knowledge, the lawsuit says.
If users made unauthorized or fraudulent withdrawals or transfers from their Cash App account between August 23, 2018, and August 20, 2024, they are eligible to file a claim for up to $2,500, the Cash App website states.
Here’s what you need to know about Cash App processing.
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Am I entitled to make a claim?
Cash App users who are eligible to claim must have had an account on August 23, 2018, and before August 20, 2024. The users who qualify must not have already been compensated by Block Inc., Cash App Investing or a third party, the mobile payment service said.
What types of claims can Cash App users make?
According to Cash App, a user can file a claim for:
- Losses to be paid out of pocket: Users can file a claim showing that their Cash App account was affected by the data breach. If a user is eligible for a refund, they can receive up to $2,500 after submitting the necessary documentation to the company.
- Lost time: Cash App users who file a claim may be entitled to reimbursement for lost time. Users can file a claim for up to three hours at a rate of $25 per hour for time spent related to unauthorized users and data breaches.
- Transaction losses: If a user has suffered a financial loss and has not been compensated, he or she may make a claim for reimbursement of transaction losses.
What if I have more than one Cash App account?
Users should only submit one claim form, but if you have multiple Cash App accounts you want to submit a claim for, the mobile payment service recommends users list all of their $(InsertYourCashTag) and information about their claims on a single claim form, Cash App said.
How can I make a claim?
To make a claim, Cash App users can submit a completed claim form for review by November 18, 2024.
You can submit the claim form at https://cashappsecuritysettlement.com/submit-claim.
Ahjané Forbes is a reporter on USA TODAY’s National Trending Team. Ahjané covers breaking news, auto recalls, crime, health, lottery and public policy. Email her at [email protected]. Follow her on Instagram, Threads and X (Twitter) @forbesfineest.
