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The mobile payment service Cash App was ordered to pay $15 million in damages as part of a settlement.

According to a class action lawsuit, plaintiffs sued Cash App Investing and Block Inc. for “lack of diligence in securing and protecting consumer information.” The lawsuit states that the December 2021 data breach resulted in the “unauthorized public release of the personal information of 8.2 million current and former Cash App Investing customers.”

In addition, a former employee accessed and downloaded Cash App users’ personal information during his employment without their knowledge, the lawsuit says.

According to the Cash App website, users who experienced unauthorized or fraudulent withdrawals or transfers from their Cash App account between August 23, 2018, and August 20, 2024, can make a claim of up to $2,500.

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Am I eligible to file a claim for Cash App severance pay?

To make a claim, Cash App users must have had an account between August 23, 2018, and August 20, 2024. Eligible users must not have previously received a refund from Block Inc., Cash App Investing or a third party, according to the mobile payment services company.

What types of claims can Cash App users make?

According to Cash App, a user can file a claim for:

  • Losses to be paid out of pocket: Users can file a claim if their Cash App account was affected by the data breach. If they are eligible for reimbursement, they can receive up to $2,500 after providing the company with the necessary documentation.
  • Lost time: Cash App users who file a claim may be entitled to reimbursement for lost time. They can claim up to three hours at a rate of $25 per hour for time spent resolving issues related to unauthorized users and the data breach.
  • Transaction losses: If a user has incurred a financial loss that has not been reimbursed, they may file a claim for reimbursement of transaction losses.

What if I have more than one Cash App account?

Users should only submit one claim form. If you have multiple Cash App accounts, Cash App says the service recommends listing all of your $(InsertYourCashTag) and related claim information on a single form.

How do I file a Cash App statement claim?

Cash App users can file a claim by submitting a completed form by November 18, 2024. The claim form can be submitted online at https://cashappsecuritysettlement.com/submit-claim.

Do you have a question you would like answered? You can reach the reporter at [email protected]Follow him on Twitter @raphaeldelag.

By Olivia

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