Marks & Spencer will offer a clothing repair service for the first time.
The retail giant has announced that it will offer alterations and repairs to its customers from August due to increased demand for sustainable fashion and reuse.
The company has partnered with Sojo, a specialized repair and tailoring business founded in 2021, to launch the service through its website.
Customers can book services ranging from zipper replacement to knitwear repairs through the M&S Fixed by Sojo online portal.
Repairs start at £5 and allow M&S clothes to be sent in, repaired and returned to the customer within 10 days, the retailer said.
Richard Price, Managing Director of Clothing and Home at M&S, said: “At M&S, exceptional quality products are at the heart of everything we do and we want to ensure that all our clothes are too good to throw away.
“With the launch of our repair service, we are making it even easier for our customers to give their clothes a second life, whether they use our new repair service or our long-standing clothing recycling program.”
Josephine Phillips, Founder and CEO of Sojo, said: “Our core mission at Sojo has always been to spread the word about repairing clothes and to extend the life of as many garments as possible.
“I am delighted that M&S has decided to launch a repair service with us at Sojo as this is an incredibly big step towards that mission.
“As a brand that has remained a staple in almost every home and wardrobe in the UK, this partnership will bring truly easy, accessible and convenient repairs to the masses.”
