BEREA, Ohio — The Ohio Turnpike and Infrastructure Commission has announced that it is suspending all Ohio BMV late fees, collection fees and registration holds to give drivers a chance to adjust to the new tolling system.
The Ohio Turnpike said it made the decision after receiving a flood of calls about unpaid toll bills.
The highway switched to a new system in April and new toll booths were built. The changes allowed E-ZPass drivers to pass through the toll booths without having to stop. To avoid unpaid toll bills, drivers should do the following:
If you do not have E-ZPass, you should:
- Follow the signs above you
- Drive through the correct toll road in both lanes
- Stop at the entrance to take a toll card
- Pay the toll at the exit with cash or credit card
If you have an E-ZPass, you should:
- Properly install the E-ZPass transponder on the windshield. (Numerous toll booths designed to detect an E-ZPass have been added to the new open-road tolling system, so waving an E-ZPass by hand is ineffective and unsafe.)
- Keep your online account up to date, including vehicle registration number(s), a valid credit card, and full contact information and email address
If you would like to discuss your bills, go to ezpassoh.com, click on “Contact” and submit the online form.
Drivers can also call customer service at 440-971-2222.
