The Apple Card has been around for a few years now, and with more and more people opting for the card over the years, you might think it might fall out of favor with consumers who own it. However, that doesn’t seem to be the case, as the Apple Card is once again topping the customer satisfaction charts.
In a press release, JD Power announced that “Apple Card was once again named the best co-branded no-annual-fee credit card for customer satisfaction in the JD Power 2024 US Credit Card Satisfaction Study. This marks the fourth consecutive year that Apple Card and issuer Goldman Sachs have ranked first in their segment in the US Credit Card Satisfaction Study.”
The JD Power US Credit Card Satisfaction Study, according to the company, “measures overall customer satisfaction based on performance in several categories, including account management, customer service, and new account experience.”
Apple Card rewards still aren’t great
While customers are extremely happy with the Apple Card, it’s important to point out that despite the card being available for years, the company has done little to improve the card’s utility.
With the Apple Card, users earn 1% Daily Cash when they use the physical Titanium card, 2% Daily Cash when they pay with Apple Pay, and 3% Daily Cash when they purchase directly from Apple. While there are still some basic benefits available through Mastercard, that’s about it.
Of course, there’s more to it than that. But with so many other credit cards on the market with higher rewards, it’s hard to stay loyal to the Apple Card. Personally, I’ve switched to the Chase Sapphire Preferred credit card. Not only does it offer 3 points per $1 on things like dining and streaming services, but it also offers tons of other perks for travel.
It includes a free DashPass membership through DoorDash, a free Instacart+ membership for grocery delivery, and tons of travel perks. I just booked a trip to California and the hotels were almost entirely paid for with the points I’d earned.
When I used my Apple Card, I was quick to spend the Daily Cash I earned, so the extra hassle of redeeming points was a way for me to actually accumulate enough rewards to spend on something bigger—like paying for hotels in California for a week.
That’s not to say I haven’t enjoyed the Apple Card. I had a lot of fun with it in the years when I wasn’t as well versed in credit card rewards and benefits as I am now. It’s a great entry-level card and one for people who want to keep it super simple. Let’s face it – there’s nothing easier than cash back.
However, if you’re willing to put in a little more effort, you’ll quickly find that there are much more worthwhile credit cards out there. After years of using the Apple Card, I’m happy with my switch. Everyone else seems happy to stick with it.
