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Service centers charge exorbitant repair fees

OnePlus’ older flagship phones are mysteriously getting “bricked,” leaving users with unusable devices and facing exorbitant repair costs. The cause remains unclear, causing frustration and leading to calls for OnePlus to address the problem.

Reports are coming in from all over the world about a disturbing issue plaguing numerous older OnePlus flagships, including the OnePlus 6, 6T, 7, 7 Pro, and 7T series. These once-coveted smartphones suddenly become unusable and nothing more than expensive paperweights. The phenomenon, known as “bricking,” results in users having devices that become unresponsive and refuse to boot up, effectively wiping out all of their data and personal information.

This issue has caused a lot of concern and frustration among OnePlus users, especially those who rely on their devices for their daily communications, work and personal needs. The sudden loss of access to their data and the prospect of costly repairs have left many feeling betrayed by the company they once trusted.

The cause of this bricking issue remains a mystery. While some speculate that it could be a software bug or hardware malfunction, OnePlus has yet to provide a definitive explanation or solution. This lack of transparency has further fueled discontent among users who feel they are being left in the dark about the fate of their devices.

To make matters worse, OnePlus service centers are reportedly charging exorbitant fees for repairs, with some users being quoted as high as Rs 40,000 (approximately $500). This high price has left many users feeling helpless and frustrated, especially those who are already struggling financially.

Solving the bricking mystery: What happens to OnePlus’ flagship devices?

The “bricking” issue essentially refers to a smartphone becoming completely unresponsive and unusable. The device won’t turn on, leaving users with a blank screen and no access to their data or apps. In the context of OnePlus’ older flagships, users have reported that their devices suddenly shut down and won’t boot up even after multiple attempts.

The exact cause of this problem is still unclear, but there are several theories:

  • Software error: Some users speculate that a software update or bug could trigger the bricking issue. However, OnePlus has not officially confirmed any such software-related issues.
  • Hardware error: Another possibility is a hardware failure, perhaps due to a faulty component or wear and tear over time. Given the age of these devices, this theory is certainly plausible.
  • Electronic waste conspiracy: A more cynical theory is that OnePlus is deliberately locking older devices to encourage users to upgrade to newer models. While there is no concrete evidence to support this claim, it has gained traction among some frustrated users.

The high repair costs: The exorbitant fees of the OnePlus service centers

The financial burden of this issue is further compounded by the high repair costs quoted by OnePlus service centers. Users report having to pay over Rs 40,000 for repairs, which is a significant amount, especially for older devices.

This has sparked outrage among users who feel OnePlus is taking advantage of their predicament. Many argue the company should offer free repairs or replacements, given the widespread nature of the problem and the lack of clarity about its cause.

User experiences and reactions

The bricking issue has left many OnePlus users feeling frustrated, disappointed and even a sense of betrayal. Social media platforms and online forums are teeming with complaints and stories from users struggling with the sudden loss of their devices.

My personal torture

As a long-time OnePlus user, I’m also affected by this issue. My OnePlus 7 Pro, which I bought in 2019, recently bricked without warning, leaving me with a blank screen and no access to my data, including important photos and documents.

I contacted the OnePlus service center hoping for a quick and affordable solution, but I was shocked when I was quoted a repair fee of Rs 38,000. This was simply unacceptable to me, especially considering the age of my device and the lack of clarity regarding the cause of the problem.

I felt let down by OnePlus. The company I once admired for its commitment to customer satisfaction seemed to ignore the plight of its loyal customers.

The way forward: What can OnePlus users do?

If your OnePlus device is blocked, you can follow the steps below:

  • Contact OnePlus Support: Contact OnePlus customer support and explain your problem. The answer may vary, but it’s worth trying to get help from the company.
  • Explore third-party repair options: If the OnePlus repair cost is too high, you should seek the help of third-party repair shops. However, make sure to choose a reputable shop with experience in repairing OnePlus devices.
  • Data recovery: If you have important data on your locked device, you may want to consider using professional data recovery services, but keep in mind that this can be expensive and is not always successful.
  • Express your concerns: Join online communities and forums to share your experiences and connect with other affected users. Collective action can sometimes put pressure on companies to address widespread problems.
  • Consider legal action: If you believe OnePlus has acted unfairly or irresponsibly, you should take legal action. Consult an attorney to understand your rights and possible courses of action.

The bricking issue affecting OnePlus’ older flagship devices is a serious problem that has left many users frustrated and feeling betrayed. The lack of transparency from OnePlus and the high cost of repairs have only fueled the dissatisfaction.

It is imperative that OnePlus resolves this issue promptly and transparently. The company must provide a clear explanation of the cause of the bricking issue and offer affected users affordable repair or replacement options.

Until then, OnePlus users will have to live with the consequences of this unfortunate situation. The bricking issue is a stark reminder that even flagship devices from reputable brands can be prone to unexpected failures.

By Olivia

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