HubSpot launches the first free AI discovery tool
According to marketing specialist HubSpot, customers and prospects are foregoing traditional search and instead using AI to get quick, personalized answers. In fact, the use of tools such as ChatGPT…
The data is there: Real-time companies simply achieve better results
MIT CISR study: Companies operating in real time experienced over 62% higher revenue growth and 97% higher profit margins than their slower-moving competitors. The real-time revolution is now in its…
Prodapt announces Americas Innovation Center in Dallas and reaffirms its focus on AI
The center will further expand its domestic delivery capabilities and help customers accelerate the adoption of artificial intelligence to improve operational efficiency and customer experience DALLAS, August 19, 2024–(BUSINESS WIRE)–Prodapt,…
New findings from HBR study
There is a gap between the importance of customer interactions and the success of companies in … (+) A new study by HBR and Tata Communications shows that the results…
Customers angry, share prices plummet
The essentials Customer reactions. Sonos users complain about missing features and poor performance of the app. Impact on the inventory. The redesign debacle has caused Sonos’ stock value to drop…
