The center, officially known as DC’s Office of Unified Communications, handles 1.8 million calls a year. An I-Team examination of months of OUC payroll and staffing data found that so…
What you should know Washington DC’s emergency call system has been plagued by computer line problems and staff shortages over the past year. The computer system for dispatching firefighters and…
The most recent 911 outage in DC on Friday afternoon lasted only 20 minutes, but it was the second outage at the 911 center in just a few weeks. According…
