- New Contact Insurance Brokerage App: Cutting-edge features to support and simplify insurance services
Cairo: Contact Insurance Brokerage, a subsidiary of Contact Financial Holding, has announced the launch of its new mobile application designed to enhance customer experience through a comprehensive range of digital services. This app aims to meet customer needs and simplify the management of insurance policies, processing claims and communicating directly with the company.
The new app allows customers to view their active and expired insurance policies using their ID number and download a copy of the policy directly from the app. It also features a motor claims tracking system, allows easy filing of new claims and provides access to a comprehensive history of previous claims, allowing customers to manage all their insurance data from one place. Customers can also file and track medical claims seamlessly and the app includes a policy renewal service to ensure continuous insurance coverage.
The app also offers direct medical advice and the ability to contact an insurance broker via WhatsApp during official business hours, providing immediate and effective support. In addition, customers can apply for new insurance policies by completing a simple form within the app, making it easier to get the right insurance for their needs.
Equipped with a personalized health and wellness notification system, the app helps users remember medication doses and includes customized notifications related to women’s health. And to promote health awareness, the app offers a section with articles and health tips to help customers improve their daily habits.
Ms. Nehal Break, Chairperson of Contact Insurance Brokerage, said, “The launch of this app is a true testament to our deep commitment to providing insurance services that meet the aspirations of our customers and keep pace with the latest trends in digital technology. We understand that the digital age has changed the way people interact with their services, which is why we are committed to ensuring that our services are advanced and user-friendly. With this application, we can provide a comprehensive experience that improves policy and claim management and makes communication with our customers faster and more effective.”
For his part, Mr. Said Zater, CEO of Contact Financial Holding, affirmed: “The launch of this app is in line with our ambitious strategy to achieve a comprehensive digital transformation in the insurance and financial services sector. At Contact Financial Holding, we strive to keep pace with the latest technological developments and provide innovative solutions that meet the needs of our customers and provide them with an exceptional experience in managing insurance and claims. This app reflects our deep commitment to innovation and reinforces our position as a leading provider of a comprehensive range of financial services in the Egyptian market. This launch is a significant strategic step to enhance our ability to offer outstanding insurance services integrated with our leading financial products, helping to provide real added value to our customers and support their financial growth and development.”
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